Students’ Grievance Redressal and Feedback Cell

In order to safeguard the interests of students and to create an atmosphere of fairness, transparency, and accountability, the college has constituted a Students’ Grievance Redressal and Feedback Cell. The Cell functions as a structured platform where students can submit their grievances, suggestions, or feedback related to academic, administrative, or personal matters.

Objectives

  • To provide students with a formal mechanism for lodging complaints and sharing feedback.

  • To ensure prompt and impartial redressal of grievances in a time-bound manner.

  • To strengthen communication between students and the institution through constructive feedback.

  • To promote a safe, respectful, and student-friendly campus environment.

Constitution of the Cell

  • Convener: Dr. Jagir Singh

  • Members:

    • Mr. Jagmohan Singh

    • Dr. Kuldeep Singh

    • Mrs. Geeta Rani (Commerce)

    • Dr. Monika Sharma

Scope of Grievances and Feedback

The Cell shall address and review the following:

  • Academic matters including teaching, learning, examinations, and evaluation.

  • Administrative issues affecting students.

  • Facilities, support services, or campus environment-related concerns.

  • Personal grievances requiring institutional intervention.

  • Feedback and constructive suggestions from students for improvement.

Modes of Access

Students may reach the Grievance Redressal and Feedback Cell through:

  • In-Person Assistance: Meeting the Convener or members during working hours.

  • Written Representation: Submitting complaints or feedback in the Grievance Box placed near the Main Office.

  • Email Support: Sending grievances/feedback to the official college grievance email: Gcbherian@gmail.com.

  • Helpline Contact:  94662-18345 (during working hours), Dr. Jagir Singh, Convenor Students Grievance Redressal and Feedback Cell.

Confidentiality & Redressal

All matters reported to the Cell will be treated with utmost confidentiality. The Cell will review grievances objectively and recommend suitable remedial measures to the concerned authority within a reasonable timeframe.

📌 The institution remains committed to addressing student concerns with fairness, transparency, and sensitivity, while also valuing student feedback as an important tool for continuous improvement.